IP Reach - Complaint Management System Wasel

Complaint Management System Wasel a Product of Echo Technology

Wasel Complaint Management System is your solution if you are looking forward to excel with your customer service; where it is a powerful and easy-to-use web-based complaint system that can serve many purposes like managing complaints, tickets, etc. Our solution is meant to provide worldwide standards in complaint managements and handling, starting from filling cases up to issuing reports and statistics
Features List
  • Case Management,Corrective Actions,Feedback Management,Notifications,Self Service Portal,Complaint Classification,Customer Complaint Tracking,Forms Management,Quality Assurance Management,KPI’s and Dashboards